Courses
We specialise in the following areas, please click each title for more information:
- Sales Skills
Ranging from an introduction to selling skills to advanced relationship selling we can offer tailored solutions to meet your needs. Covering all areas of the sales cycle from telephone sales, overcoming objections, developing needs, closing and asking for recommendations. - Management and Supervisory Development
From developing new managers to be effective from day one in their new roles to cross-functional development of existing managers. With a range of expertise to develop managers to be more effective and help them to develop the skills and individuals of their teams. - Team Building
Fun filled team events in a range of group sizes to help develop teams, improve communication, develop processes and allow teams to understand one another more fully. Outdoors or indoors guaranteed to be a success as part of change programmes, team meetings or conferences. - Customer Services
Assisting those who day to day interactions are with customers. Developing standards of customer care and learning strategies to deal with more difficult customers. - Negotiation Skill Development
Step-by-Step strategies and skills that help you to gain the best deal. With fantastic feedback these interventions lead to you getting better value from every encounter be they in work or in your everyday life. - Train the Trainer
An essential skill to success in business strategy is being able to train and re-train effectively. Condensing years of experience of managing learning techniques and group handling into challenging but practical development. - Presentation Skills
How to overcome nerves and present with confidence. Whether it is presenting to the board, team meetings, sales pitches or any other format we can help you be confident and achieve your goals. We consider every aspect of your presentation and help you to refine your message and your communication to present powerfully. - People Development and Leadership
Building winning individuals. Helping you to develop into an effective leader and assisting you to put your stamp on the future. Working with you to bring out skills and strategies that will allow you to make things happen. - Key Account Management
Assisting your key personnel to have a clear dynamic account management structure and demonstrating highly effective relationship management skills to ensure that they make the most of their client interactions. - Coaching and Mentoring
A highly valued development solution that includes executive level coaching and strategic enrichment. Benefits are a fast track of development leaning to a dramatic effect on performance and with long term sustainable improvements. We ensure that after each coaching or mentoring session that we provide detailed action planning and review notes for individuals to assist them in achieving their goals. - Conflict Management
As conflict can have a impact on productivity, motivation and the retention of staff it can be extremely costly. Therefore, assisting individuals to recognise potential conflict situations and deal with them effectively is highly valuable. - Project Management
Development for those individuals involved in project work. Ensuring that projects and run effectively, delivering promised performance on time and within budget. Learn techniques to cut down on risks, reduce stress and utilise the strengths of others. - Time & Effectiveness Development
Helping you to utilise the most valuable resource that you have - time. Helping you to achieve more in your job, your career and your life by managing your time more effectively. Giving easy to follow examples that can be transferred into your daily life quickly and effectively - meaning you see immediate pay off. - Team Managers and Supervisory Management
Training interventions designed to suit those who are moving into team leader or supervisors roles for the first time. Helping the newly promoted who are working within their teams to instil the skills and techniques to help them succeed. - Assessment
Helping organisations to provide a framework to assess their staff including profiling against core competencies, providing coaching and counselling and assisting in developing action plans for future development.